Refund & Return Policy
Our Return Policy Allows You To Exchange Product In Two Cases Only:
(Change of Mind is not applicable)
No.1 If the Customer Received a Wrong Product:
If a wrong product is delivered to a customer, then the customer shall return the product to our address for inspection and will be offered correct product (free of any courier charges) or Store Credit whichever he/she chooses.
* The product should be unused and the packaging should not be damaged.
* The product should be sealed in its original product packaging.
* All supporting documentation such as receipt of purchase as well as all accessories should be dispatched with the product.
No.2 The Customer receives damaged goods"
* Customers may claim a Return if they receive damaged goods however they must provide video proof of this
* If the packaging is not intact, Customers are advised to make a video while unwrapping and unboxing their product from the delivery packaging. This video will be used as proof that the customer received damaged goods.
* If video proof is not provided or video is made after the product has been unboxed then the customer will not be entertained to exchange the product.
Note: This Return warranty is valid for only 8 days of the customer receiving the order
Happy shopping with Smart and Fashion Deals..
(Change of Mind is not applicable)
No.1 If the Customer Received a Wrong Product:
If a wrong product is delivered to a customer, then the customer shall return the product to our address for inspection and will be offered correct product (free of any courier charges) or Store Credit whichever he/she chooses.
* The product should be unused and the packaging should not be damaged.
* The product should be sealed in its original product packaging.
* All supporting documentation such as receipt of purchase as well as all accessories should be dispatched with the product.
No.2 The Customer receives damaged goods"
* Customers may claim a Return if they receive damaged goods however they must provide video proof of this
* If the packaging is not intact, Customers are advised to make a video while unwrapping and unboxing their product from the delivery packaging. This video will be used as proof that the customer received damaged goods.
* If video proof is not provided or video is made after the product has been unboxed then the customer will not be entertained to exchange the product.
Note: This Return warranty is valid for only 8 days of the customer receiving the order
Happy shopping with Smart and Fashion Deals..